Refunds and Returns Policy of OnlinemedsAustralia

A Refunds and Returns Policy is the agreement where you inform customers about your policies regarding returns and refunds.

A refund will be issued to you or your order will be reshipped to you, if your order is lost. But for this, you must contact us within 8 weeks of the shipment date. If you report this to us after 8 weeks, we will not refund or reship your order.

We would be very happy to replace any of your orders that are not delivered to you, under the following conditions:

  • An extra 7 days has gone by, after the shipment date standard delivery time has elapsed.
  • You have provided the correct shipping address to us.
  • In case you have given us an incorrect shipping address, we will charge you for the replacement order.
  • If and when the original order that you placed, is returned to us, we will get in touch with you and let you know about the refund details.
  • Your refund could take a few months, as the ‘return postage’ is not paid for.

100% Satisfaction Guaranteed

Yes, when you buy from us, no matter where you might be located in the world, you can be sure that we,, assure you of 100% Satisfaction – Guaranteed!

If by chance, the order that you have placed with us, has not been received by you or it has reached you in a damaged state, we assure you that we will reship your order to you – at no cost to you!

But, if you would rather get a refund, upon a request from you to us, we will issue you a complete refund.

But, for this process to take place, we ask your understanding and patience in allowing you to give us 30 business days, from the day that the order was shipped to you.

If within that 30 day period, you still have not received your order or if you have seen no notice that your order is on hold or it has been returned, do send us a support ticket to this effect. You can do this from the Refund Section at our website. We assure you that all of our support tickets are taken care of by us, quickly.

If you happen to have any queries at all, do feel free to reach out to us at:

Always keep in mind, at OnlinemedsAustralia, we assure you of our full support and 100% satisfaction – and that is our guarantee!!